TERMS AND CONDITIONS

CANCELLATION TERMS

Deposits/booking fees are NON refundable.

Deposits are transferable to another appointment time within 3 months, provided that a minimum of 7 days notice is provided when requesting to reschedule.

​First sitting: Please provide 7 days notice to reschedule, otherwise you forfeit your deposit.

Second sitting: Please provide 7 days notice to reschedule, otherwise you forfeit your complimentary second sitting and you will be required to pay an additional $100 to re book (The second sitting only applies if booked within 6-12 weeks from your first sitting).

Refresher: Please provide 7 days notice to reschedule, otherwise you forfeit your deposit.

Additional sitting: Please provide 7 days notice to reschedule otherwise you forfeit your booking fee (The additional sitting only applies if booked within 6-12 weeks from your last sitting).

​Unfortunately, if you are more than 15 minutes late, your appointment will be cancelled and you will be required to re book with a new booking fee.


TERMS OF YOUR TREATMENT

Must be 18+

Results are not guaranteed. A large amount of care and skill goes into the procedure, however results vary depending on your skin, bleeding, skin care, lifestyle and if the precare and aftercare requirements are not met - NO refunds will be given.

Additional sittings may be required at a fee of $100.


​​Cosmetic tattooing is an artistic process, not an exact science. Therefore, an exact colour result is not guaranteed as colours heal differently for all individuals.

​Your artist will use a treatment plan to keep a log of the pigments chosen, needles used and before and after photographs. This information will be held securely in your consultation record.

​​Before and after photos/videos taken during your appointment may be used for marketing/promotions.

​​The skin type of every client is different and colour should stay visible in the skin for several years (and in some cases indefinitely). The pigment will be present for a long time but will not necessarily be visible. A refresher procedure will be required for maintenance every 12-24 months.

​​It is extremely important that you adhere to your aftercare instructions to ensure that you are not vulnerable to infection once you have left the environment of the studio. If a treated area is accidentally picked, pulled or knocked, it may be more susceptible to infection and will affect the healed result.

​If you are unable to follow the precare and after requirements, cosmetic tattooing may not be suitable for you​
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CONTACT INFO

Strictly by appointment only.

5/14 Wells Street, Frankston

info@lunastudio.com.au